Globe Investigations and People Finder Direct are committed to protecting the privacy of all the personal information visitors to our website give us. We take your privacy very seriously and are not in the business of selling, renting, or trading e-mail lists with other companies and businesses for marketing purposes.

This policy details the measures we take to preserving and safely guarding your privacy when you visit or communicate with our website or personnel.

A detailed explanation of how we may store or otherwise use personal information about you is explained in this Privacy Policy.

Regular updates of the Privacy Policy are completed and we may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy was updated in May 2018 in line with the new GDPR directives.

Please take the time to read this privacy policy, which is part of our terms. This policy explains how we collect, use and store the personal information you provide to us. ‘Personal information’ is information which identifies you or another person or is capable of doing so.

We comply with the UK’s Data Protection Act 1998 and are registered with the Information Commissioner’s Office under the registration number Z2158669.

The data controller is:

Mrs E Anthony, P & E South Wales Ltd T/A Globe Investigations and People Finder Direct
Unit 2A Castleton Court
Fortran Road

1. What information do we collect?
When you place a search/Trace request or information given to us when you contact us for any reason by filling out our trace request forms, we’ll collect some details from you. By requesting a search with us, you’ll be agreeing that your personal information can be used and disclosed as set out in this policy.
The information we may ask you for:
Full Name
Date of Birth
E-mail address
Telephone numbers

We may also collect information on customers whose accounts have been passed to us from, our clients and other public data sources. We collect information about you to enable us to process requests efficiently and to provide you with the best possible service. Employment-related information such as work history, current employer, ownership in companies, home ownership.

2. What we do with information we collect?

  • Use in external searches via databases and directories for locating missing persons and assets as requested.
  • To carry out our investigations arising from any contracts between you and us and send completed reports.
  • To contact you with any updates to supplied information.
  • Keep a record of your instruction for compliance and any future interaction.
  • Internal record keeping.

3. Information Sharing?
We may also pass your details onto a third party for the purposes set out above, and/or if to help prevent Fraud, we have a duty to disclose or share your personal data to comply with any legal obligation.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We will retain your personal data for no longer that is necessary for the purpose for which it is obtained, or for as long as the law requires us to do so.

4. How do we keep your information secure?
We follow strict security procedures as to how your personal information is stored and used, and who sees it, to help stop any unauthorised person getting hold of it.

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.

Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

5. How you can access your information?
The Data Protection Act gives you the right to access information held about you. You can request, at any time, access to the personal information we hold about you. You can write to us at the address above requesting access to your personal information. (We charge an admin fee of £10 for providing this information)

You will be asked to provide proof of your identity before we show you your personal information, that’s so we can prevent unauthorised access.

6. Contact Us
If you have any queries, comments or complaints regarding this privacy policy, just get in touch. You can contact us through e-mail, or write to us at the address set out above, alternatively, call us on 02920-796525.

We do not operate 24 hours, but you are able to leave a message and we’ll get back to you, usually within 48 hours.

Use of Cookies on our site.

A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer’s hard disk so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a value, usually a randomly generated unique number. Two types of cookies are used on this website:

• Session Cookies which are temporary cookies that remain in the cookie file of your browser until you leave the site,

• Persistent cookies, which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie).

Cookies can help a website to arrange content to match your preferred interests more quickly. Most major websites use cookies. Cookies cannot be used by themselves to identify you. Find out more about cookies.

How we use Cookies on our Site and what Information we collect.

Session Cookies

• To allow you to carry information across pages of our site and avoid having to re-enter information.
• Within registration to allow you to access stored information.

Persistent Cookies.

• To help us recognise you as a unique visitor (just a number) when you return to our website and to allow us to tailor content or advertisements to match your preferred interests or to avoid showing you the same adverts repeatedly.

• To compile anonymous, aggregated statistics that allow us to understand how users use our site and to help us improve the structure of our website. We cannot identify you personally in this way.

Disabling/Enabling Cookies.

You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled. Find out how to disable/enable cookies